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So far CRM Mitchell1 has created 124 blog entries.

2018 Mercedes-Benz E300

2020-09-01T22:00:46+00:00

Mercedes-Benz E300

Mileage
16,357
Service Date
8/20/2020
Services Performed
  • FOUND FAULT CODE C110178 The Right rear radar sensor was loose due to collision. May needs new bumper213-885-08-01-9999 $2500.00 maybe able to be repaired $500. New Sensor 000-905-99-07 $770 Paint $650.00 Labor 700.00, Customer Authorized Remove Rear Bumper and reattached radar sensor and relearned sensor adaptation. Cleared fault codes and road tested vehicle, no more warning sign and the blind site assist working .
 
Larry Z. gave our service a 5 star review on 8/31/2020
2018 Mercedes-Benz E300 2020-09-01T22:00:46+00:00

2016 Mercedes-Benz E350

2020-08-30T22:01:53+00:00

Mercedes-Benz E350

Mileage
85,910
Service Date
8/29/2020
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
  • Verified complaint, battery tested "Bad, Replace." Performed warranty & replaced battery. Resyncronized windows & clock, centered steering wheel. Found light switch turned to "P" position. Advise customer to leave light switch to "Auto" position in the future.
 
Najia E. gave our service a 5 star review on 8/29/2020
2016 Mercedes-Benz E350 2020-08-30T22:01:53+00:00

2011 Mercedes-Benz C300

2020-08-30T22:01:24+00:00

Mercedes-Benz C300

Mileage
74,990
Service Date
8/28/2020
Services Performed
  • Front tires set to 32 PSI, rear tires set to 34 PSI.
  • Road tested & verified complaint, found noise coming from rear brake pads & rotors (noise goes away when brake pedal applied). Called, advised customer & authorized repair. Remove wheels, unbolt caliper & rotor, r/r brake pads, rotor & sensor. Clean friction surfaces, lubricate metal-to-metal contact surfaces & reassembled. Road tested, OK now.
 
Tuan L. gave our service a 5 star review on 8/29/2020
2011 Mercedes-Benz C300 2020-08-30T22:01:24+00:00

2007 Mercedes-Benz C230

2020-08-26T22:00:46+00:00

Mercedes-Benz C230

Mileage
113,789
Service Date
8/17/2020
Services Performed
  • Verified complaint, checked for 12v @ pump. Applied 12v manually & no pump activation. Advised customer & authorized repair. R/r pump & retested, OK now.
 
Susan & Bruce N. gave our service a 5 star review on 8/25/2020
2007 Mercedes-Benz C230 2020-08-26T22:00:46+00:00

2008 Mercedes-Benz E350

2020-08-23T22:02:45+00:00

Mercedes-Benz E350

Mileage
77,697
Service Date
8/22/2020
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
  • Checked OBD 2 for completed smog monitors & inspected emissions system. After completion, send vehicle to Smog IT Test Center for smog check.
  • Front Tires @ 32 PSI, Rear Tires @ 34 PSI
  • Verified complaint, connected vehicle to MB DAS & performed diagnostic. Found the following fault codes: P0016- Continuous camshaft adjustment, bank 1 intake P0017- Continuous camshaft adjustment, bank 1 exhaust Per MB Bulletin S-B-03-30/08i, the cause of these two codes combination is due to worn balance shaft gear inside engine. Check engine light turned off on its own while vehicle was being serviced. Performed timing chain check, found chain moving excessively when crankshaft is turned. Advise customer replacement balance shaft needed.
 
Vandana D. gave our service a 5 star review on 8/22/2020
2008 Mercedes-Benz E350 2020-08-23T22:02:45+00:00

2005 Mercedes-Benz E500

2020-08-23T22:02:21+00:00

Mercedes-Benz E500

Mileage
149,304
Service Date
8/21/2020
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
  • Front Tires @ 32 PSI, Rear Tires @ 34 PSI
  • Tested battery & tested OK (tested at 600 EN, rated 800 EN).
  • Verified complaint, found left-front side marker light bulb broken. Advised customer & authorized repair. Installed new light bulb. Retested, OK now.
 
Cathy L. gave our service a 5 star review on 8/22/2020
2005 Mercedes-Benz E500 2020-08-23T22:02:21+00:00

2004 Mercedes-Benz C230

2020-08-16T22:01:57+00:00

Mercedes-Benz C230

Mileage
201,850
Service Date
8/15/2020
Services Performed
  • Checked OBD 2 for completed smog monitors & inspected emissions system. After completion, send vehicle to Smog IT Test Center for smog check.
  • Disconnected ignition coils & wires, gapped & removed/replaced spark plugs. Torqued to spec & reassembled. Road tested, OK now.
  • Front tires set to 32 PSI, rear tires set to 34 PSI.
  • Lifted vehicle, removed electrical connector to wiring harness & removed oxygen sensor. Installed new sensor.
  • Verified complaint, connected vehicle to MB DAS & performed diagnostic. Found the following fault codes: + P0410- Secondary air injection malfunction + P0303- Misfiring cylinder 3 + P0420- Catalyst efficiency, bank 1 Inspected vacuum lines, found lines to purge valve broken causing air injection malfunction. Replaced broken vacuum lines & cleared fault code. Advise customer to replace ignition coil # 3, spark plug # 3, and after-catalyst oxygen sensor. Operated vehicle for duration of 5 complete drive cycles to complete smog monitors. All monitors complete except for Evap. Sent vehicle to Smog It Test Center for Smog.
  • Filled vehicle to 3/4 tank to complete smog monitors.
 
Sergey B. gave our service a 5 star review on 8/15/2020
2004 Mercedes-Benz C230 2020-08-16T22:01:57+00:00

2016 Mercedes-Benz C300

2020-07-19T22:02:25+00:00

Mercedes-Benz C300

Mileage
51,569
Service Date
7/18/2020
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
  • Front Tires @ 32 PSI, Rear Tires @ 34 PSI
 
Kathleen G. gave our service a 5 star review on 7/18/2020
2016 Mercedes-Benz C300 2020-07-19T22:02:25+00:00

2016 Mercedes-Benz GLA250

2020-07-19T22:01:47+00:00

Mercedes-Benz GLA250

Mileage
27,675
Service Date
7/17/2020
Services Performed
  • + Mirror glass only $ 345.00 (turn signal is cracked & may leak) + Mirror shell & glass $ 789.
  • + Perform Vehicle Inspection + Drain Engine Oil & Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, & Correct Coolant & Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check & Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, & Differential Systems + Set & Correct Tire Pressure + Inspect Brake Pads & Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension & Tire Components + Complete Vehicle Road Test & Check For Drivability Issues + Reset FSS Vehicle Service Indicator
  • Front Tires @ 32 PSI, Rear Tires @ 34 PSI
  • Inspected tire, found right outside side wall bent & leaking slowly. Advise customer to contact Ace Tire: 1297 W. El Camino Real A, Sunnyvale CA 94087. 650-567-9200
  • Perform flush of braking system & renew with new fluid.
 
Alex W. gave our service a 5 star review on 7/18/2020
2016 Mercedes-Benz GLA250 2020-07-19T22:01:47+00:00

2005 Mercedes-Benz S500

2020-07-12T22:01:48+00:00

Mercedes-Benz S500

Mileage
120,525
Service Date
7/10/2020
Services Performed
  • Verified complaint, hook up MB DAS, found code P0335-Crank Sensor. Performed electrical test, found sensor bad. R/r sensor & cleared code. Road tested, OK now.
 
Yuhgeng T. gave our service a 5 star review on 7/11/2020
2005 Mercedes-Benz S500 2020-07-12T22:01:48+00:00