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2011 Mercedes-Benz E350

Mercedes-Benz E350

Mileage
39,049
Service Date
8/22/2018
Services Performed
  • + Perform Vehicle Inspection + Drain Engine Oil and Remove Oil Filter + Refill With Fully Synthetic Motor Oil + Replace Oil Filter + Test, Check, and Correct Coolant and Brake Fluid Levels + Correct Windshield Washer Fluid Level + Check and Correct Power Steering Fluid Level (most cars) + Check For Leaks At Engine, Cooling, Transmission, and Differential Systems + Set and Correct Tire Pressure + Inspect Brake Pads and Rotor Condition + Check Hydraulic Brake Lines For Wear Issues + Check Suspension and Tire Components + Complete Vehicle Road Test and Check For Drivability Issues + Reset FSS Vehicle Service Indicator
  • Front Tires @ 32 PSI, Rear Tires @ 34 PSI
  • Called, advised customer and authorized replacement. Remove engine cover, unscrew housing, r/r air filters. Installed housing and cover, cleaned surrounding area and road tested, OK now.
  • Verified complaint, inspected drive system and found drive belt rubbing against both idler pullies due to failing belt tensioner. Called extended warranty company "Guardian Care," phone # 1800-205-8988 and authorized replacement of both idler pullies (grooved and smooth), and belt tensioner for $352 in parts and $170 in labor. Contacted customer and authorized additional authorization for drive belt and additional difference. Released belt tension, disconnected and replaced both idler pullies and belt tensioner. Reassembled, road tested, OK now.
 
Jerry P. A. gave our service a 5 star review on 8/30/2018
2018-09-01T22:00:21+00:00